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Help centre · robots-and-licences

How a robot licence works

An Expert Advisor licence is a permission to run one of our robots under defined conditions. It is not a copy of the software that you may pass on, and it is not a guarantee of any trading result.

What a licence covers

  • Machine binding. A licence is issued to you personally and is tied to the machine and trading account it was first activated on. The number of activations allowed is set by the package you bought.
  • Validation. The robot checks in with our licensing service while it runs. The reply is signed on our server with a private key that never leaves it; the software on your machine carries only the matching public key. This is what makes a modified copy of the robot unable to grant itself permissions.
  • Validity period. Each package states how long the licence lasts and whether updates for that version are included.

What a licence does not do

A licence does not connect to the market on its own, does not place trades outside the symbol, timeframe and risk figures configured in it, and does not decide when a strategy should stop working. Those remain your decisions.

If you are unsure which package you need, the specification page for the robot lists the symbols, timeframes and the assumptions used in any published test. Ask us through the contact form before ordering rather than after.

Still stuck?

Send the exact message you see, the platform you are on and what you were doing. Support answers by email. Never send your broker trading password — we do not ask for it and we will not use it.

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