Support

Contact IDEAL FOREX

Licence problems, billing questions, an error in something we published, or a feature request — this form reaches the same inbox either way, and a person answers it.

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We reply to the email address you provide. No marketing list unless you ask for it.

Direct channels

General and pre-sales: info@idlfx.com
Response time: One working day, target same day

Support hours and channel details come from the site settings, so they are correct the moment they change.

Email updates

Occasional notes when a new guide, calculator or robot release goes live. This is a separate list from support mail and from anything to do with a licence — we use the address for updates only.

Never send us your password

We do not need, and will never ask for, your broker trading password or platform login. If a licence check needs account details it asks for the account number and server only. Anyone claiming to be IDEAL FOREX and asking for a broker password is not us.

Faster than a ticket

Most licence and calculator questions are already answered in the help centre.

Browse help articles